Effective Date: July / 2025

At IFFCO Food BD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, phone number, email, shipping and billing addresses

• Order Details: Products purchased, payment method, order history

• Device Information: IP address, browser type, time zone, cookies, and usage behavior on our website

• Optional: Gender, date of birth, feedback, survey responses, etc.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Communicate order updates, confirmations, and promotional offers

• Improve website experience, design, and customer support

• Prevent fraudulent transactions and enhance security

• Respond to customer service inquiries and feedback

3. Sharing Your Information

We only share your data with trusted third parties for the following purposes:

• Delivery Partners: To ensure timely product delivery

• Payment Gateways: For secure and verified payment processing

• Service Providers: For analytics and marketing tools (e.g., Facebook Pixel, Google Analytics)

• Legal Authorities: Only when required by applicable law

🔒 We never sell, rent, or misuse your personal data under any circumstances.

4. Payment Security

All payments are processed through SSL-encrypted gateways such as bKash, Nagad, Rocket, or trusted platforms like SSLCommerz.
We do not store your card or mobile banking credentials.

5. Data Retention

We retain your personal data only as long as necessary to:

• Complete your transactions

• Fulfill legal, regulatory, or audit-related obligations

6. Your Rights

As a customer of IFFCO Food BD, you have the right to:

• Access and correct your personal data

• Request permanent deletion of your account or data

• Unsubscribe from marketing communications (emails/SMS)

• Contact us anytime regarding privacy matters

📩 Need help? Email us at info@iffcofoodbd.com or call +880 1820-151850

7. Cookies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience

• Personalize product suggestions

• Analyze website traffic and usage

You can disable cookies at any time through your browser settings.

8. Changes to This Policy

This policy may be updated from time to time. All changes will be reflected with an updated "Effective Date". Your continued use of our website indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy:

📧 Email: info@iffcofoodbd.com
📱 Phone: +880 1820-151850
🌐 Website: www.iffcofoodbd.com